Privacy Policy

1. Information We Collect

2. How We Use Your Information

We may use the information we collect to:

• Provide, operate, and maintain our Services;
• Process and fulfill orders;
• Deliver AI-assisted design and custom printing services;
• Communicate with you regarding orders, support requests, and account activity;
• Improve our website, products, and services;
• Personalize your experience;
• Detect, investigate, and prevent fraud, abuse, or unauthorized access;
• Comply with legal obligations and enforce our Terms of Use;
• Send promotional communications and newsletters, where permitted by law (you may opt out at any time).

3. AI-Assisted Services and User Content

OnePrint.ai may offer AI-assisted tools and personalization services that process text, images, artwork, or other content submitted by users.

You retain ownership of the content you submit. However, by uploading or submitting content, you grant OnePrint.ai a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, modify, process, and display that content solely for the purpose of providing the requested services, fulfilling orders, improving the functionality of our platform, and complying with legal obligations.

You represent and warrant that you have all necessary rights and permissions to submit the content and that it does not infringe upon the rights of any third party.

4. How We Share Information

We do not sell your personal information to third parties for monetary consideration.

We may share your information with:

• Payment processors;
• Shipping carriers and fulfillment providers;
• Cloud hosting and technology service providers;
• Analytics and marketing partners;
• Customer support and communication platforms;
• Professional advisors, including attorneys, accountants, and auditors;
• Government authorities or law enforcement when required by applicable law.

We may also disclose information if we believe such disclosure is necessary to protect our rights, prevent fraud, respond to legal process, or protect the safety of our users or the public.

5. Third-Party Services

Our website may contain links to or integrations with third-party services, including ecommerce platforms, payment gateways, social media platforms, analytics providers, and online marketplaces. We are not responsible for the privacy practices or content of those third-party services, and we encourage you to review their privacy policies before providing personal information.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services;
• Fulfill orders and customer support requests;
• Comply with legal, tax, accounting, and regulatory requirements;
• Resolve disputes and enforce agreements.

When information is no longer required, we will take reasonable steps to securely delete or anonymize it, subject to applicable legal obligations.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access the information we hold about you;
• Request correction of inaccurate information;
• Request deletion of certain personal information;
• Object to or restrict certain processing activities;
• Withdraw consent where processing is based on consent;
• Request a copy of your personal information in a portable format.

To exercise these rights, please contact us using the information below. We may need to verify your identity before responding to your request.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include the right to know what personal information we collect, request deletion of certain personal information, correct inaccurate personal information, and opt out of certain data sharing practices, subject to applicable legal exceptions.

11. International Users

If you access our Services from outside the United States, you understand and agree that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate. By using our Services, you consent to such transfers to the extent permitted by applicable law.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting the updated Privacy Policy on this page. The "Effective Date" at the top of this policy will indicate when the latest revisions were made. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.